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Shipping Policy

Free Shipping

We are delighted to offer free shipping on all orders at Balconyvine.com. Enjoy the convenience of complimentary shipping as our way of saying thank you for choosing our products.

Shipping Destinations

Currently, we ship exclusively to addresses within the United States. We are working towards expanding our shipping capabilities to serve our international customers soon.

Shipping Timeframe:

  • Handling Time: Please allow one business day for order processing and handling before your item is shipped.
  • Shipping Duration: Our standard shipping duration ranges from 4 to 8 business days.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and delivery of your order.

Shipping Carrier

We partner with reliable carriers to ensure the safe and timely delivery of your products. The carrier information will be provided in your shipping confirmation email.

Shipping Address

It is the customer’s responsibility to ensure that the shipping address provided during checkout is accurate. Any additional charges incurred due to incorrect addresses will be the responsibility of the customer.

Delivery Issues

If you encounter any issues with the delivery of your order, please get in touch with our customer support team at support@balconyvine.com. We are here to assist you and ensure a positive shopping experience.

Thank you for choosing Balconyvine.com. We appreciate your trust and support.

For any inquiries regarding our shipping policy, please reach out to us at support@balconyvine.com